Terms & Conditions
Terms & Conditions
The following terms and conditions listed are applied to all the customers who using HelmetKing website service which is offer by MotoBlog LTD, Hong Kong. When customers visiting or ordering with HelmetKing website, customers are understand, accept and agree to, the content of these Terms & Conditions. We reserve the right to change the Terms & Conditions at any time without announcement, this is your responsibility to check and read the Terms & Conditions before ordering. This does not affect your statutory rights.
Most of the products which showed on our website (helmetking.com) were following Hong Kong Regulation or specification requirements Purchaser must understand that it is risks to purchase any items are not allowed or suitable in foreign countries. We are not in responsible for any accuracy of suitability to foreign countries. Helmetking.com shall not be held any responsibility to update or inform customers for all the items suitability for their locations.
Purchaser must ensure if the items are suitable to their country specification require.
All the price shown for each item on helmetking.com are not include shipping and any surcharge for any additional services. Purchaser has responsibility for any extra charges such as tax and couriers surcharge, and those charges are confined by the local Customs or courier. Purchaser should understand the Customs and shipping regulation before placing any order.
The listed price on our website represents the price currently offered, the price may make adjustment any time without notice, we will not accept any requests for compensation nor discounts caused by these price adjustments.
The website has a function
AVAILABILITY OF PRODUCTS
We try our best to keep the stock list update and accurate, however there may delay for the system and website syncopation so after order placed, a confirmation email will be sent. If there is any problem or item cannot be provide, our staffs will contact you as soon as possible to arrange the order.
WHAT can be returned/refunds ● Cannot ship the items on time, or cannot backorder them on time The system will show you the Estimated Time of Arrival of each product before you check out.;If we cannot ship the items on time, or cannot backorder them on time after you place order. You can refund your purchase. Please contact our customer service by email : email@example.com. After confirmation, the refund will process within 5 days. If your purchase would be fully completed. Hong Kong SAR area, Please refered to the 香港區域附加條款(繁體中文) at the end of this article. ● Order arrives and it is not right or damaged If your order arrives and it is not right or damaged, we will fix it, NO NONSENSE, we promise. All you have to do is contact our customer service by email : firstname.lastname@example.org and we will take care of that. 1. We can only accept products that have not been used or worn. 2. If you would like to return a product it must be be in exactly the same condition as when it arrived. 3. If we see that a product has been worn, is damaged, is dirty, scuffed or has suffered general use, we will not be able to accept the product and issue a refund. All items need to be in orginal packaging for returns. Helmets, suits, gloves, pants etc. must be packed in their original packaging. Every piece of packaging material your product came in (like boxes, bags, plastic covers etc) must be returned with your purchase. If items arrive without their original packaging or some of the packaging is missing, we cannot accept the item.
WHEN do items need to be returned by?
Returns within 14 days after receiving the product.
WHERE do items need to be returned to
Please return the items to our store : G/F, 5 Cliff Road, Yau Ma Tei, Kowloon, Hong Kong SAR
SHIPPING for returns
If the returns are approved, you no need to pay any shipping fee for returns.